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All you need to know about ordering Malaikas' products
Based in
Malaika Mollel is currently based in Helsinki, Finland.
Buying clothing, prints & ceramics
Shipping fee within Europe:
All prints are printed in and shipped from Finland. Frames are not included. The 30 x 40 cm and bigger prints are shipped in a cardboard tube. The smaller prints are shipped as a letter. The order is processed within 24 hours and shipped within 2-5 days. You will receive an email notifying you that your purchase has gone through and another email when the order has been shipped. Please remember to check your spam as well.
Prints shipping cost:
15 x 20 cm – €
21 x 29,7 cm – €
30 x 40 cm – €
29,7 x 42 (A3) – €
50 x 70cm – €
The clothes are designed and sewn in Helsinki, Finland by the artist and her mother. The fabrics are printed in Latvia. There are few items which are fully made in Latvia. This is separately mentioned on each items product description.The clothes will be sent as a parcel. The order is processed within 24 hours and shipped within 5-30 days, as soon as the item is ready. You will receive an email notifying you that your purchase has gone through and another email when the order has been shipped. Please remember to check your spam as well.
Clothing shipping cost:
Finland starting from X€
Rest of Europe starting from X€
The prints and clothing are currently only shipped within Europe.
The ceramics are handmade from scratch by Malaika in Finland. The ceramics will be sent as a parcel. The order is processed within 24 hours and shipped within 1-5 days. You will receive an email notifying you that your purchase has gone through and another email when the order has been shipped. Please remember to check your spam as well.
Ceramic shipping cost:
FInland 10€
Rest of Europe 20€
The ceramics are currently only shipped within Europe.
Buying original artwork
The original artwork can be paid for through the website and collected from Helsinki, Finland. The pickup location and time can be negotiated with the artist. For buying original artwork, please contact the artist on hello@malaikamollel.com. No shipping fees will be added.
Custom & import taxes
Although rare, buyers are responsible for any customs and import taxes that may apply.
Payment
At the moment we accept all major credit cards including Visa, Mastercard, and American Express, and all the Finnish online bank service transfers. All prices on our website are based and charged in euro. The exact exchange rate that you will pay is determined by the bank that issued your credit card.
Returns & exchange
You can exchange or return your order up to 14 days after receiving the item. Shipping costs will be the responsibility of the buyer. No returns or exchanges on original paintings. Before you do any returns or exchanges, please contact hello@malaikamollel.com.
Please ensure that items are undamaged, unworn, and in original packaging. Items that are damaged when received will not be eligible for a refund unless it's clear that the fault is due to the making of the piece.
Guarantee
The colors on your screen can not guarantee the exact same color as in reality. Inspiration images don't always show the product in real size and color. By placing your order, you accept these terms.
Privacy policy
Register Holder:
Malaika Mollel (company no. 3200512-1)
Aleksis Kiven katu 45 Helsinki, Finland
Contact person: Malaika Mollel
+358 445366301
What information do we collect?
When you purchase something from www.malaikamollel.com, as part of the transaction process, we collect your personal information you give us such as your name, address, phone number, e-mail address, and items you have purchased.
What do we do with your information?
We use your information for:
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Completing the purchase and finishing the transaction
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Shipping the items
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Contacting you if needed
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Customer maintenance
WIX
Our store is hosted on WIX. WIX provides us with an online e-commerce platform that allows us to sell our products to you.
Contact
If you have any questions or concerns, do not hesitate to contact the artist directly, hello@malaikamollel.com or throught the contact form.
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